Returns & Exchanges
At Humby Organics, we want you to be completely satisfied with your sustainable beauty journey. If a product isn't the right fit for your skin, we offer a 30-day return policy on all our organic personal care items.
Initiate Your Request
Email our support team at [email protected] with your order number and the reason for your return to receive a pre-paid shipping label.
Prepare the Package
Securely pack the items in their original eco-friendly packaging to ensure they are protected during transit and include your packing slip.
Ship It Back
Affix the provided return label to your package and drop it off at any authorized carrier location within 7 days of receiving the label.
Receive Your Refund
Once our team inspects the returned items, we will process your refund back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing